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Payment
I accept payment through Paypal and money order. For details on sending payments through paypal please go to http://www.paypal.com
Please click on the order button at the bottom of the items page. On the following page, please click on the shipping button and choose appropriate shipping destination. Click recalculate and continue to payment page. You may add size, measurements, and details to the notes area on your payment, or email me separately at mimmi567@aol.com.
I am happy to discuss a payment arrangement for orders over $300. I will accept half of the payment down to reserve a spot on my schedule and assure that production on your items will begin in a timely order. The balance plus shipping charges to be paid before I ship. Please allow up to 14 days from payment before shipping of all custom items.
If you need to cancel an order, please email me promptly. Your down payment, less 25% will be refunded on all cancelled orders. The 25% to cover time and materials.
Shipping
I ship using Priority Mail in the U.S. Please allow up to 14 days from payment before shipping of custom items, and an additional 3 or 4 days via Priority Mail.
Ready to ship items will ship immediately after payment has been received.
I ship items out of the U.S. using first class air mail. Please allow up to 14 days from payment before shipping of custom items, and an additional 7 to 14 days via air mail.
I am happy to upgrade shipping to FedEx. There will be an additional charge. Please email me for upgraded rates.
I will include tracking for customers in the U.S. via confirmation number. I can track items Internationally through my post office for an additional charge. Please email me for details.
*I do not give refunds for packages lost by the post office. I will work with you though to recover items.
*Please be sure to include your correct mailing address when ordering.
Refunds and Exchanges
I do not issue refunds on custom or sale items. Please be sure to send accurate measurements, size, and details when ordering. Please check measurements on sale items before purchasing.
I will consider an exchange in special circumstances. For instance, I may need to adjust the fit. In this case, I will be happy to exchange a custom item. If so, you will need to return the item, resend size, measurements, and details, and issue another shipping charge.
Alterations to the style and fit may, or may not, be included in the price. Each instance is different. I am happy to discuss the specifics with you before beginning work on your item or items.
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